As customers are becoming more and more tech savvy it is time that restaurants become more modern and join this surge forward or get left behind. What could you do to help reduce the likelihood of a no show? Customers have come to rely on easy cancellation, reminders and psychological nudges to help them remember … Read more
No shows, the act of not turning up for an appointment, has an enormous impact on many different industries. How are these industries impacted by customers ghosting them? Ghosting is another name for a no show. This is often when customers make multiple bookings and only turn up for one – or make a booking … Read more
What are No Shows The term ‘no show’ refers to someone who agrees to be somewhere and then doesn’t show up. This could be on a date, a doctor’s appointment, a hairdressers or for a table reserved in a restaurant. The focus of this article will be the no shows at a restaurant, people who … Read more
No shows are becoming more and more common in our current society with people booking tables for restaurants and then not arriving. There are many factors causing this; people being so busy that they forget they have made plans, using a booking system and then not knowing how to cancel the reservation or people thinking … Read more